Relevant Experience

Technical/web:

August 2010–Present: Senior Web Developer, Kaiser Permanente

Content support specialist for healthcare provider’s national sales support and training intranet

  • Served as team lead on project to create and implement web-based submission of content edits.
  • Completed site-wide audit of over 5,000 pages that identified unnecessary CSS styles.
  • Worked with internal Developer team to design, test, and deploy CMS programming that automatically reminds remote contributors to review their content, resulting in more up-to-date pages.
  • Led project to bring Sales intranet into compliance with corporate editorial standards.
  • Prepared site for transition to new CMS by identifying and correcting non-standard HTML on pages in Marketing, Pricing and Underwriting, and Leadership Communication areas.

March 2001–Aug 2010: Senior Web Developer, Celera

  • Developed and maintained 1000+ page LAMP website and image archive for biotech company as it moved from startup to public entity status.
  • Designed every version of site layout and supervised all content, created user interface graphics, icons, color schemes, content and infrastructure for new product release and new web-hosted product offering.
  • Provided written documentation of departmental policies and procedures.
  • Implemented off-the-shelf CMS solution that saved the company approximately $10,000 annually.
  • Performed an internal software audit for Microsoft Enterprise licensing that yielded over $100,000 in savings.
  • Converted original LAMP system to SharePoint architecture.

April 1998–April 2003: Contract Technical Editor, Apple

  • Edited content of Technical Notes and Q&A postings for Worldwide Developer Technical Support web site.
  • Provided appropriate links and updated material as needed.
  • Created and modified HTML format templates for 3000+ documents.

October 1999–March 2001: Information Systems Consultant, Pfizer Global Research & Development

  • Coordinated desktop support for 75 end users.
  • Wrote all necessary IT support documentation and provided hands-on training, database programming, and content for company's internal web site.

Teaching/Training:

July 1997-October 1998: Instructor, Trinity Business College

  • Instructed students in theory and practice in 730-hour Massage Therapy program.
  • Prepared lectures, exams, and additions to curriculum.
  • Worked with other faculty and Program Director to create course material, meet with prospective students, and manage the student massage clinic.

September 1993–August 1995: Adjunct Faculty, Department of English and Continuing Education, Tacoma Community College

  • Taught core English composition courses.
  • Designed and taught a new upper-division literature course, Introduction to Science Fiction.
  • Participated in the design and testing of new standards for in-class writing in Freshman Composition.
  • Worked with other committees to select grammar textbooks, address ESL needs, and establish grading standards for developmental writing.

January 1994–June 1995: Adjunct Faculty, Department of English, Pierce College

  • Taught core English composition courses.
  • Served on committees with full-time English faculty to examine proposed course additions and changes for the college's accreditation.

January 1992–August 1994: Committee Chair/Adjunct Instructor, Antioch University

  • Assisted student with creation of Master of Arts degree program in Creative Writing.
  • Approved selection of academic resources and learning activities for individual workshops.
  • Taught workshops to student and approved thesis project.