Relevant Experience

Technical/web:

2015-Present: Senior Web Content Administrator, Kyocera

Developed knowledge base for internal customers using JIRA and Confluence. Edited all English-version support documents.

2014: Content Developer, Apple (contract)

Provided support for the Apple online store using custom CMS tools.

2014: Web Producer, Autodesk (contract)

Delivered web solutions to support Autodesk Education goals, ensuring consistency throughout the site by following company image and quality standards.

2013–2014: Web Developer, Oracle | Eloqua (contract)

Led project to revise and re-launch critical web applications for Oracle Marketing Cloud business. 

2010–2013: Senior Web Developer, Kaiser Permanente

Content support specialist for healthcare provider’s national sales support and training intranet.

2001–2010: Senior Web Developer, Celera

1998–2003: Contract Technical Editor, Apple

Teaching/Training:

1997-1998: Instructor, Trinity Business College

1993–1995: Adjunct Faculty, Department of English and Continuing Education, Tacoma Community College

1994–1995: Adjunct Faculty, Department of English, Pierce College

1992–1994: Committee Chair/Adjunct Instructor, Antioch University